SECTION 1 – INFORMATION WE COLLECT

When you purchase from our store, we collect personal information such as your name, address, email address, and other details required to complete your order.

When you browse our website, we automatically receive your IP address to help us understand your browser and operating system and improve your overall experience.

Email Marketing (if applicable):
With your consent, we may send you emails about new products, updates, and promotions. You can opt out at any time.

SECTION 2 – CONSENT

How do we obtain your consent?

When you provide personal information to:

1. Complete a transaction
2. Verify payment
3. Place an order
4. Arrange delivery or exchange

We imply that you consent to the collection and use of your information for that specific purpose.

If we request your information for secondary purposes (such as marketing), we will either ask for your explicit consent or provide you with the option to decline.

How can you withdraw your consent?

If you change your mind, you may withdraw your consent at any time by contacting us at:

Email: contact@chdstate.com
Address: 22 Balrampur House, Old Mumford Gunj Road, Prayagraj, Uttar Pradesh – 211002

SECTION 3 – DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 – PAYMENT SECURITY

We use Razorpay to process payments.

1. We and Razorpay do not store your card details.
2. All payment data is encrypted and handled in compliance with PCI-DSS standards.
3. Transaction information is retained only as long as necessary to complete your purchase.

For more details, please refer to Razorpay’s privacy policy on their official website.

SECTION 5 – THIRD-PARTY SERVICES

Third-party providers used by us collect and use your information only to the extent necessary to perform their services.

Some providers may operate in different jurisdictions, and your information may be subject to the laws of those regions.

Once you leave our website or are redirected to a third-party site, their privacy policies apply. We encourage you to review them carefully.

SECTION 6 – SECURITY

We follow industry best practices and take reasonable precautions to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

SECTION 7 – COOKIES

We use cookies to maintain user sessions and improve website functionality. Cookies do not personally identify you on other websites.

SECTION 8 – AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your state or province, or that you have given consent for your minor dependents to use this site.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this policy at any time. Changes will take effect immediately upon posting on the website. Please review this page regularly for updates.

If our store is acquired or merged with another company, your information may be transferred to the new owners.

QUESTIONS & CONTACT INFORMATION

If you would like to access, correct, amend, delete your personal information, register a complaint, or need more details, please contact:

Privacy Compliance Officer
Email: contact@chdstate.com
Address: 22 Balrampur House, Old Mumford Gunj Road, Prayagraj, Uttar Pradesh – 211002